Founded in 1987 under the name of Coates Credit Counseling by Executive Director, Tom Coates, and President, Carl Coates, Consumer Credit sets the standard for quality credit counseling and customer service. Under their leadership and vision Consumer Credit has grown into one of the largest credit counseling services in the Midwest.
In 1993, known then only as Consumer Credit of Des Moines, we expanded beyond the city limits of Des Moines to offer credit counseling in a branch office in Davenport, Iowa. Since that time, Consumer Credit has reached out to offer credit counseling nationwide and has provided telephone counseling to families in every state and to overseas U.S. Military men and women. Due to unprecedented growth over the last six years, Consumer Credit nearly doubled the size of its corporate headquarters in 2002. In 2003, to reflect our nationwide committment to quality credit counseling, Consumer Credit of Des Moines formally adopted the name Consumer Credit of America.
Due to rising consumer debt, an increasing number of U.S. families are seeking the assistance of credit counseling services. With the proliferation of the Internet, many sub-par credit counseling services have entered the market. It is our intent to stand out within this industry as an agency that believes we are personally accountable for providing prompt, accurate, and efficient service to our clients.
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