History of Consumer Credit of America

Our Credit Counseling History
Unlike many other agencies that provide credit counseling, we are not new to the field. Consumer Credit of America has been around for more than two decades. In that time, we have established a reputation for quality service and an unyielding desire to put client needs first. It is simply our goal to ensure our clients receive honest, trustworthy consumer credit counseling.

Our nonprofit company was founded in 1987 under the name of Coates Credit Counseling by Executive Director, Tom Coates, and President, Carl Coates. It was their mission then – as it remains today – to set the standard for quality credit counseling and customer service. Under their leadership and vision, Consumer Credit has grown to become one of the largest and most relied upon credit counseling service in the Midwest.

As Consumer Credit’s reputation for providing commonsense solutions for credit counseling needs grew, so did the company. In 1993, known then only as Consumer Credit of Des Moines, we expanded beyond the city limits of Des Moines to offer credit counseling in a branch office in Davenport, Iowa.
Since that time, Consumer Credit has reached out to offer credit counseling nationwide and has provided telephone counseling to families in every state and to overseas U.S. Military men and women. Due to unprecedented growth over the last six years, Consumer Credit nearly doubled the size of its corporate headquarters in 2002. In 2003, to reflect our nationwide commitment to quality credit counseling, Consumer Credit of Des Moines formally adopted the name Consumer Credit of America.

Due to rising consumer debt, an increasing number of U.S. families are seeking the assistance of credit counseling services. With the proliferation of the Internet, many sub-par credit counseling services have entered the market. It is our intent to stand out within this industry as an agency that believes we are personally accountable for providing prompt, accurate, and efficient service to our clients.

We live up to our commitment to quality and service by:
Providing individualized consultations - Every client’s situation and needs are a little bit different. To make sure we are able to provide the best solutions, we offer no-obligation, free consultations. Unlike others in the consumer credit counseling field, we don’t perform our evaluations in a few minutes. Plan on spending at least a half hour with our certified credit counseling professionals going over your finances and possible solutions.

Offering real solutions - It is our mission to provide viable solutions to meet our clients’ needs. We aren’t in the business of writing debt consolidation loans and increasing our clients’ obligations either. Our consolidation programs are repayment plans that take the pressure off clients while enabling them to get out of debt. While not every client’s situation is right for credit card consolidation and repayment programs, many clients find these options provide them a viable way out of debt.

When debts are too much to handle, there are solutions that can help. Consumer Credit of America has been providing those solutions to clients just like you for 23 years. To find out more about our credit counseling services, contact us today for a no obligation, free consultation. We’re available, toll-free, at 800-955-5765.